Frequently asked questions

We cover Southampton and the wider Waterside area, including the New Forest, Totton, Marchwood, Hythe, Dibden Purlieu, Fawley and Blackfield. If you're unsure whether we reach your street, just send us your postcode and we'll confirm.

Yes. We're a fully insured and accredited husband-and-wife team, and we're proud to hold full Prochem accreditation, a cleaning-products standard used across the industry for over 35 years.

We use Prochem professional cleaning and maintenance products on every job. Prochem has been considered the industry standard for over 35 years, and their quality and performance are rarely matched by other brands.

Yes. Our Pet Package Treatment includes a deodoriser that eliminates the odour of pets and residue, plus a sanitiser to help remove bacteria and odour from your carpets.

Yes, this is one of our most popular services. We have a proven track record with end-of-tenancy carpet cleaning and pre-sale property cleans, and we can also clean the carpets in your new home before you move in.

Email us, or call 07770 337 917 (mobile) or 02380 660 878 (landline) for a free, personalised consultation. We don't offer one-size-fits-all pricing; every quote is tailored to your carpets and your home.

Waterside Carpet Cleaning is run by a husband-and-wife team with 30 years of combined experience in the cleaning industry, now focused solely on carpet cleaning.

We use Prochem products chosen for being fast-acting and fast-drying, so you can make the most of your freshly cleaned carpets sooner rather than later.